A lot of individuals who start using their 1st web hosting account, or change companies, typically have enquiries with regard to how particular things are completed or bump into obstacles when setting up different things like emails, site settings, and so on. This is why, some hosting providers have prepared documentation with the most standard questions and problems so as to help their customers obtain info quickly and seamlessly. As a result, the tech support staff representatives can devote more time to actual problems that given customers may be experiencing, because the solution for the minor things will be available on the web and clients will be able to easily deal with them without having to touch base with the support team. Having thorough documentation is truly important, particularly for new customers with zero practical experience, as the hosting service entails a huge number of features and lots of people can get puzzled about what to do. A good knowledge base can both help you complete the things that you wish and acquaint yourself with how the web hosting service works in general.
Extensive Online Documentation in Web Hosting
All web hosting plans
that we offer come with an extensive knowledge base where you can find everything you need to know about your hosting account. Whether you’re aiming to set up a brand new database, to forward a domain name by means of an .htaccess config file or to set up an email address on your personal computer or feature phone, you can just check our help articles and all the info that you need will be there. When you open a given section of the Hepsia hosting Control Panel, you’ll see articles that are related to the features that can be accessed through it. In case you wish to see the complete list of articles and get familiar with all the functions that Hepsia offers, or only to read general information about the web hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our absolute best to cover any challenge that you might possibly stumble upon, but if you don’t find the info that you desire, you can always get in touch with us, as our tech support engineers are at your service 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated hosting plans
come with in-depth online technical documentation where you will see info on all the functions that our created-developed Hepsia Control Panel comes with, plus solutions to different questions and challenges that you might face. All user manuals offer step-by-step specifications, so you won’t need to worry about omitting something in case you need to export a MySQL database, for example. The troubleshooting articles include a range of different viable causes of particular issues and the solution for each and every one of them, so in case you’re not able to send emails even though you have the right SMTP settings, for example, you can swiftly find out what the reason could be and recover the problem with a few clicks in your mail client. As Hepsia offers quite a lot of features, you’ll be able to find relevant articles in each of its sections. In case you would like to look through all help articles, click on the Help link, which is located in the upper right corner of the screen.