Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour reaction warranty with all our web hosting plans packages, meaning that every single help question you post will undoubtedly be answered to within 60 minutes max. Our support team members are qualified to swiftly handle any case and to give you prompt information on any issue that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is provided by a crew of qualified consultants who are able to answer your inquiry without delay. You are able to contact the technical support staff by launching a technical support ticket from your Website Control Panel or by posting us an e–mail. On business days, you may also call us on the phone or use the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require support while working within the Control Panel, you are able to always click on the Help key and pick your concern in the list of posts that will come up. We have also turned almost all the content articles into video clips. The listing of movies will come up if you click on the Videos key located in each section.